Negotiation Post 1 Essay Example | Topics and Well Written Essays - 750 words

Negotiation Post 1 - Essay Example This meant that these applications had to be keenly scrutinized so as to ensure that credit facilities were only offered to those individuals with the capability of repaying the loan offered to them. During the course of my duties as a bank sales executive, I quickly learnt that the majority of our customers borrowed long term loans due to the prevailing financial downturn. Therefore, given the bigger size of long term loans compared to short term loans, I had to be extra careful as to which customers to extend the credit and who no to. This entailed observing the credit worthiness of the customers against their information in the credit bureaus as well as ensuring that they had the ability to repay the loans, given their current state of finances. The most difficult part of it all was to negotiate the terms of the loans with the customers and also attaching an asset that would act as security over the duration of the loan. Due to the economic meltdown, most financial institutions ha d increased the lending interest rates due to the increased demand for credit in the market. Consequently, with the increase in the total cost of borrowing, borrowers found the interest rates to be too high such that most negotiations conducted stalled. In order to not lose business for the bank, I had to find innovative ways of negotiating with the customers in such a way that the bank did not lose on interest but at the same time the customers felt that they had agreed on a good deal. Therefore, during negotiations I often offered customers longer periods of paying back the loans but on the other hand maintaining the interest levels as much as possible. During the economic meltdown period, banks were being faced with huge default rate levels since most borrowers were unable to pay back their loans. Therefore it was made essential to me that all the customers seeking credit had to be vetted and adequate security obtained on the loans they borrowed. I issued credit to only those cus tomers who had assets that were correctly valued to mirror the value of their loans. Although a daunting task at first since customers found ways of putting up undervalued assets, I later found it imperative to ensure that all assets had to be valued by a professional valuer at first before credit was extended to the customer. By so doing, the customers came to me only with certified copies of the valuer’s report showing the correct value of the asset vis-a-vis the loaned amount. This experience of negotiating with bank customers came to my mind while reading Stuart Diamond’s Getting More in relation to what he terms as â€Å"getting to know what you are getting into†. Negotiation Post 2 Stuart Diamond reiterates the importance of valuing the other party as well as developing trust in Getting More. This got me thinking of an incidence that happened over five years ago when I was volunteering in an orphanage in my hometown. This orphanage gave orphaned, abandoned and other underprivileged children a place to call home. It had touched my heart since I first set foot and had vowed that I will do my best to contribute to its endeavors in any little way that I could. At the orphanage, there was a young man called Andrew who always came during the weekends to volunteer. I later came to know that he was once in the orphanage when he was 5 years old when his single mother could not afford his upkeep and gave him away to the orphanage. After a few